Generator Electrical and Controls Service

Generator Alternator and Excitation System Testing

We investigate generator voltage and excitation problems by testing the electrical system around the alternator, AVR, sensing circuits, controls and protection equipment.

Electrical engineer testing a generator automatic voltage regulator and excitation circuit with an oscilloscope

Service scope

Electrical and controls expertise for generator reliability

We investigate generator voltage and excitation problems by testing the electrical system around the alternator, AVR, sensing circuits, controls and protection equipment.

Our specialist scope: generator electrical systems, controls, protection, wiring, switchgear interfaces, communications and SCADA. Where a fault is mechanical, fuel-system or engine-internal, we can identify the control-system evidence and coordinate the electrical interface with the appropriate mechanical specialist.

What we can do

  • AVR supply, sensing and output checks
  • Excitation circuit and field wiring inspection
  • Voltage instability and regulation fault investigation
  • Protection relay and controller sensing checks
  • Electrical test results and repair recommendations

What you receive

  • Separation of control, excitation and alternator faults
  • Evidence for repair or specialist rewind decisions
  • Verified voltage sensing and regulation after repair
  • Reduced risk of replacing the wrong component

Useful information for your enquiry

  • Generator make, model and rating
  • Controller, AVR or protection make and model
  • Fault codes, alarm history or operating symptoms
  • Photos of the generator, control panel and switchboard
  • Site location, access constraints and operational priority

Related services

Connected generator support

Frequently asked questions

Planning your service

What should I provide before a service visit?

Send the site location, generator rating, controller or AVR model, fault codes, photos and a description of the required operating outcome.

Is this service limited to emergency generators?

No. The electrical and controls scope can apply to standby, prime-power and parallel diesel generator installations, subject to equipment and site requirements.